Vehicle Information
Vehicle Information
Does the vehicle start?
For most listings, we are unable to advise you if the vehicle starts due to the limited information we receive. In the event that the company auctioning the vehicle indicates that the vehicle starts, we will put this information into the vehicle listing.
Does the vehicle have keys?
Most vehicles that come from auto auctions come without keys. If keys are available, it will be indicated on the vehicle description page. Keys are not guaranteed at the time of pick up.
There are a number of ways that you can make keys for your vehicle. Contact a local authorized dealer for your vehicle's make to request assistance, or contact a locksmith.
How can I learn about the damage to the vehicle?
You can find brief descriptions of Loss Type and Damage Type under the Vehicle Description section of each listing.
Unfortunately, auto auctions do not provide a damage report or full description of their vehicles. We do not have any further information.
Can you tell me how damage occurred, or if any repairs have been done?
Auto auctions do not provide us with information on how the damage occurred, how long the vehicle has been in this condition or if any repairs have been done. You can find brief descriptions of Loss Type and Damage Type under the Vehicle Description section of each listing. We do not have any further information.
Do you provide repair cost estimates?
Salvagebid does not have information on repair costs for specific vehicles. Contact your local authorized dealer for the make of the vehicle for estimates. You can find used parts online or from a local salvage yard.
Will the loose parts displayed in the photos be included in the purchase?
You may indicate your desire for the loose parts when arranging shipping. Due to the transportation process, we cannot guarantee that loose parts shown in the photos will be included with the vehicle.
What does "Engine Start" and "Runs and Drives" mean?
These are designations about the condition of the vehicle when it arrived at the auction location. These verifications are performed by auction facility personnel, and not by anyone employed by Salvagebid. Salvagebid has no knowledge of how individual verification is conducted and cannot be held responsible for it. Salvagebid only provides the information as received from the auction facility for the convenience of the buyer.
Engine Start means that the engine started at the time the vehicle arrived at auction location. The engine may have been started with or without a jump or other means.
Runs and Drives means that the vehicle could move forward under its own power at the time the vehicle arrived at auction location.
It is important to note that the auctions make no guarantee that the vehicle will be able to start, put into gear or move forward under its own power when picked up by the buyer at the auction facility.
What can I do if the vehicle I receive has more damage than shown in the photos?
All vehicles displayed on our website are sold "as-is, where is".
It is important to understand that the photos shown on the website do not show the undercarriage or other latent defects. We provide all of the information provided to us by the auto auctions. We do not know if there is additional damage not seen in the photographs or if there have been previous repairs.
Do any of the vehicles sold on Salvagebid have clean titles?
Yes. Some of the vehicles sold on Salvagebid have clean titles. However, clean titles are not guaranteed and can become salvage under new ownership transfer as per NMVTIS regulations.
Why is the NMVTIS involved in the auction process?
NMVTIS stands for National Motor Vehicle Title Information System. This system was implemented by the US Department of Justice to protect consumers from fraud and unsafe vehicles.
Every time a title is transferred, the DMV runs the vehicle through the NMVTIS to keep unsafe or stolen vehicles from being resold.
What is the difference between a reconstructed title and clean title?
When a vehicle has been involved in an accident, it has to go through the reconstruction process and be authorized to be allowed back on the road.
When the reconstruction process is over, the DMV will issue a reconstructed title which is treated the same way as a clean title for registration and insurance purposes.
How long will it take to receive my ownership documents?
You should expect to receive your ownership documents within 3 - 4 weeks after the end of the auction. After you've paid for your vehicle, Insurance Auto Auctions will send the ownership documents to our office. Once we receive them, we'll reassign the ownership documents to you (put your name on it) and then mail them out to you by FedEx. Due to laws in certain states, processing may take more time. As soon as the documents leave our office, you will receive an email with your FedEx tracking number. Ownership documents will be sent to the mailing address you provide in your account.
In some cases, Insurance Auctions can take up to 30 days to mail ownership documents to our office. If you have not received an email with the tracking information after 30 days from the end of the auction, please contact our office and we will be able to assist you.
In order to avoid a delay in processing your title reassignment, please make sure that you've signed your Bill of Sale paperwork for each auction you've won. Any outstanding invoices must be paid for in full before we can send your ownership documents.
Why did I receive a different title than the one listed in the description?
Sometimes local laws and regulations require the originating companies to transfer the title to the state in question.
Differences between titles types and designations are minor and will be equivalent to what was displayed in the online item description. For example, "California Salvage Certificate" may be displayed in the online item description, but you might receive a title from "Arizona Salvage Title." Salvagebid does not guarantee title types.